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Corrections, licensing questions, partnership enquiries or a note about something we got wrong — this reaches the editorial desk directly.

We answer within two working days.

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Direct addresses

Emailcontact@groundcasinoreview.co.uk
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Response timeWithin two working days

What we can help with

Corrections. Found a licence number, payout timing or fact that no longer holds? Send the page address and what is wrong. Corrections are published and dated.

Operators. Commercial enquiries are welcome and are handled entirely separately from editorial. Nothing on the commercial side can move a score.

Readers. General questions about UK licensing, white labels or safer-gambling tools. We are happy to explain how to check a register entry yourself.

One thing we cannot help with

We have no authority over any operator's account decisions — we cannot release a withheld withdrawal, reverse a closure or overturn a verification outcome. Complaints must go to the operator first, then to its alternative dispute resolution provider, whose details every licensed operator must publish. If you need urgent support with gambling itself, call the National Gambling Helpline free on 0808 8020 133, 24 hours a day.

Free confidential support, 24 hours a day: 0808 8020 133